Get In Touch
Questions about our tours? Need custom arrangements? We're here to help.
Visit Our Office
Address
127 Macquarie Street
Sydney NSW 2000
Australia
Office Hours
Monday to Friday: 9:00 AM - 5:30 PM
Saturday: 10:00 AM - 3:00 PM
Sunday: Closed
Tours operate seven days a week. Office hours are for administrative inquiries only.
Location Notes
Our office is located in Sydney's historic district, within walking distance of many tour starting points. Public transport access via Circular Quay station.
Common Inquiries
How do I book a tour?
Use the booking form on our homepage or services page. Select your preferred tour, provide your details, and we'll confirm availability within 24 hours.
Can tours accommodate special needs?
Absolutely. Contact us before booking to discuss mobility requirements, dietary restrictions, or other accommodations. We adapt routes and pacing wherever possible.
Do you offer private group tours?
Yes. Private tours for families, corporate groups, or educational institutions can be arranged. Pricing varies based on group size and customization level.
What if weather is poor on tour day?
Most tours proceed in light rain. Severe weather triggers rescheduling or full refunds. We contact participants the evening before if conditions look problematic.
Are tours suitable for children?
Our standard tours suit ages 12 and up. Custom family tours can be designed for younger children with adjusted content and pacing.
Can I request a specific guide?
Guide assignments depend on availability and expertise match. For custom packages, you may request specific guides subject to their schedule.
Finding Us
By Train
Take any train to Circular Quay station. Exit toward Macquarie Street. Walk south for 3 minutes. We're in the heritage building between Bridge Street and Hunter Street.
By Ferry
Arrive at Circular Quay ferry terminal. Walk inland toward the city. Turn right on Macquarie Street. Five minute walk from wharf.
By Car
Parking available at Grosvenor Place car park (3 minute walk) or Circular Quay car park (5 minute walk). Street parking extremely limited.
Before You Visit
Our office maintains a small library of historical materials and tour maps. Visitors welcome during office hours to browse or ask questions. No appointment necessary for general inquiries, but scheduled consultations recommended for custom tour planning.
If you're arriving for a tour, meeting points vary by experience. Specific locations provided in your confirmation email. Most central tours begin near Circular Quay or The Rocks.